“Some patients stay weeks, even months in hospital beds because of complex issues relating to the interplay of their health and home situation.
I have a man who has been stuck in bed too long because he has eight cats…”
The government and, in particular the NHS are masters at inventing arbitrary names, often allayed with acronyms to describe obscure pathways and processes. It is what they do best. I imagine a conversation between the regional manager for NHS Y (can’t be NHS ‘X’ as that is, unsurprisingly already a thing) and their child:
Freddy: What do you do when you are on the computer in your office?
Mummy: I organise things.
Freddy: Are you a key worker?
Mummy: Yes, I suppose I am.
Freddy: What do you organise?
Mummy: I find ways to move patients and staff around a diminishing system to maximise output, retention and wellbeing of staff and patient care. I also invent acronyms.
Freddy: Can I watch Disney?
OK, what is this about?
Well, I want to focus on patient experience – in layman’s terms, and depending on your age and state of health, that…
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